Thank You for Your Interest in My Services! I'm thrilled that you're interested in working with me, and I value both new and returning clients.
My schedule tends to fill up quickly. To avoid any confusion or delay, I've compiled a list of frequently asked questions that will help you get started right away:
For new clients, please note that the current wait time to schedule an appointment with me is approximately 18 months.
For returning clients, the wait time for appointments varies between 3-6 months from the point of booking.
Again, thank you for your interest, and I look forward to working with you!
How do I book and What do I book?
Booking in is simple and straight forward. To schedule an appointment, please use the online booking system.
If you're a new client, please schedule either the `Initial-In Person Healing` or the `Initial-Online Session` (approximately 75-90 minutes). The current wait time for new clients to see Elise in person is 18 months or more.
For returning clients, simply book either the `Returning Healing` (60 minutes) or the `Express Healing` (45 minutes) for in-person sessions.
For online sessions, book the `Online Returning Session` (45 minutes). The usual wait time for returning clients is between 3-6 months.
Do You Have A Waitlist?
Yes, I have a waitlist system that prioritises clients with bookings, returning clients, and those with a history of trauma who would like to schedule therapeutic work. To go on the waitlist, check the box in the booking form when you book online
If you don't have a booking but would like to be put on the waitlist, I am happy to take your name. However, please note that I typically have between 30-50 people on my waitlist at any given time. Those with bookings on the waitlist will be given first priority if a cancellation occurs.
Understanding Our Non-Refundable Deposit Policy
Q: Will the non-refundable deposit be returned if I cancel my appointment?
A: No. The non-refundable deposit is required to book and confirm your appointment, and once paid, it will not be refunded. This policy is in place to deter people who are not committed to the booking and may prevent a patient client from getting their desired time slot. The deposit covers the time we may need to reschedule your appointment.
We understand that life can be unpredictable, which is why we offer a one-time grace period for rescheduling. However, if you need to reschedule more than once, you will be required to pay the deposit again. Please add your appointment to your diary and mark our email confirmations as safe to ensure that you don't miss your reminder.
Do you charge a cancellation fee?
When you are a returning client, I will at times schedule sessions on your behalf that do not require a deposit. In the case you cancel your session within 24 hours of cancellation and I cannot fill it, I charge a $50 cancellation fee if you cancel within 24 hours of your appointment time any time you cancel. Please try to provide as much notice as you can for appointment cancellations - thanks kindly!
Managing Work Hours, Changing Appointments, and Contacting Elise Between Sessions:
The nature of my emotionally and energetically demanding work requires me to prioritise my personal space and self-care, as well as that of my clients. Therefore, myself and my assistant are available for changing appointments, enquiries, and other contact during specific hours of the week, as follows:
Alternative Wednesday and Saturday: 10am-12pm
Please note that due to high demand, we may not be able to respond immediately, but we will do our best to get back to you as soon as possible. Email is the best way to reach us, as we may not promptly respond to SMS or Instagram DMs.
It's important to note that my services are not emergency services, and I am not available to provide advice outside of our sessions. Please be aware that my services conclude at the end of each session, and minimal email support will be provided on a case-by-case basis. However, it's best to discuss this at your next session.
Lastly, please remember that your appointments are your responsibility, and we recommend that you add them to your diary as soon as they are scheduled. Thank you.
Do you work with children?
Unfortunately, now that I booked ahead 18m in advance I am no longer able to work with children and youth. I have a beautiful pack of meditations and calming practices available for download you can try however, here
What session frequency do you recommend?
This is assessed on a case by case basis but generally speaking when I client begins to work with me they may see me every 6w to address an issue, after that original episode of care we move to "maintenance phase" which you may see me every 12w or 2-3 times per year. I will recommend a course of action in your session and we review this routinely.
Can I See Other Practitioners While Seeing You?
Absolutely! I believe it's essential to have a team of professionals to support you. As I am usually booked out, I see myself as a specialist and ancillary support rather than primary support. I usually see people around once a month within a therapeutic contract.
I would never dictate who you can or cannot work with. It's up to you to integrate whatever support you need into your life and healing. Remember, you have the right to make decisions for your health and well-being, and no one should ever claim sole ownership over your energy.
Recording Sessions: What to Expect
If you're joining me for a session, it's important to note that while online sessions can be recorded, in-person sessions may not be. This is to ensure confidentiality and encourage soul growth, as I've found that people naturally recall what they need in the moment. However, feel free to take notes for future reference. By not relying on recordings, you'll maintain your autonomy and develop your intuition and confidence without being overly influenced by my guidance.
Do you offer Mental Health Care Plans or Rebates?
Please note that I am not a rebated practitioner and cannot accept mental health plans or NDIS.
However, all Members of The Practice, my Self Care Portal and App, can enjoy a 10% discount on all services.The portal provides monthly energy forecasts, self-healing webinars, meditations, and other self-care tools. It's perfect for taking care of yourself between sessions.
Do you offer Discounts, Afterpay or Payment plans?
Aside from the exclusive 10% discount offered to The Practice members, there are other convenient payment options available. Afterpay can be used in-store or via a simple invoice that can be sent to you.
Additionally, if you prefer to schedule multiple sessions over a shorter time period, we can arrange a payment plan for you.
Just get in touch with us to organise it.
Looking for a Referral? Here's What I Can Do.
I understand that you're eager to get started, and while I would love to provide you with a referral, my field of expertise is very specialized and unique. When working with clients, I may refer them out for specific contexts, but as you haven't worked with me before, I recommend that you search for alternatives on Google, ask for recommendations from friends and family, and trust your instincts when making a decision. I wish you the best of luck!
Do you respond to emergency situations or personal DMs and emails, phone calls, texts for psychic information?
No. As much as I'd like to help, I do not respond to personal DMs, emails, phone calls, or texts for psychic information.
In acute or emergency situations, please contact your GP, psychologist, or Lifeline at 13 11 14 for support.
It's also important to note that I do not give advice over email, text, or phone. Thank you for understanding and respecting these necessary boundaries.
Do you teach Reiki?
This is a question I get asked a lot, but I don't teach Reiki Courses. To teach Reiki would be misleading as what I do now has evolved more from my guides and my experience than from the energy healing training I have done.
I have many courses in person and online available and upcoming, in addition to THE PRACTICE you can participate in if you would like to form a deeper spiritual connection.
Will you ever contact me "out of the blue" with psychic information?
No, I hold myself to ethical standards and will not solicit business by messaging you out of the blue. I respect your privacy and free will. If you need help, please make an appointment and seek out the necessary support.